Privacy Policy

We, Pongalbasket.com, the creator of this Privacy Policy ensure our commitment to your privacy the protection of your information. In order to endow you with our uninterrupted use of services, we collect, and disclose, information about you. To enhance better protection of your privacy we provide this notice explaining our information practices and the choices you can make about the way your information is collected and used.

OVERVIEW

We commit to respecting your online privacy data. We further recognize your need for appropriate protection and management of any personally identifiable information ("Personal Information") you share with us. Information that is considered personal about you includes, but is not limited to, your name, address, email address or other contact information, and your bank account/ Credit / Debit Card details.

In addition to the above, we conduct surveys, polls, and other information-gathering tools on our website to get your feedback about various things such as your experience with our vendors, our website, the products and services offered, and so forth. We also collect information on browsing behavior, pages viewed, and other information required for analytics purposes.

This privacy policy also applies to data we collect from users who are not registered as members of this site, but browse, access or view the site, for informational purposes or otherwise.

WHAT WE COLLECT

Our site's online requisition form requires users to give us contact information (like your name, age, telephone number, and email address), and demographic information (like your zip code/pin code). As a member, you are required to provide a valid email address at registration and choose a username or alias that represents your identity on our website.

Certain information, such as your name, age, e-mail addresses, banking information, etc. is collected in order to, among other things, verify your identity and for use as account numbers in our record system. Email addresses, products viewed, any information entered in the contact us form, or any other form (feedback or otherwise) displayed on any section of the website, are also collected.

By providing the Personal Information of another person, you imply that you have obtained all necessary consents from such person to enable us to collect, use and disclose his/her Personal Information as set forth in this Privacy Policy.

COOKIES

We use data collection devices such as "cookies" on certain pages of our Websites. "Cookies" are small files sited on your hard drive that assist us in providing customized services. We also offer certain features that are only available through the use of a "cookie". Cookies help us provide information, which is targeted to your interests. Cookies may be used whether you register with us or not.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

 

EXTERNAL LINKS

Our website may contain hyperlinks to other websites or content or resources, which are provided by companies or persons other than us. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. 

You acknowledge and agree that we are not responsible for the availability of any such external sites or resources, and do not endorse any advertising, products or other materials on or available from such websites or resources.

You acknowledge and agree that we are not liable for any loss or damage which may be incurred by you as a result of the availability of those external sites or resources, or as a result of any reliance placed by you on the completeness, accuracy or existence of any advertising, products or other materials on, or available from, such websites or resources. These third-party service providers and third-party sites may have their own privacy policies governing the storage and retention of your personal information that you may be subject to. We recommend that when you enter a Third-Party website, you review the Third Party website’s privacy policy as it relates to safeguarding your personal information collected by them. We may use third-party advertising companies to serve ads when you visit the Website.

HOW WE USE

Your contact information is used to contact you when necessary. We use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information. Further, we may use your IP address to help protect our partners, vendors and ourselves from fraud. We will transfer information about you if we are acquired by or merged with another company. In this event, we will notify you by email or by putting a notice on the site before information about you is transferred and becomes subject to a different privacy policy.

Without limitation to the foregoing, your information may be used:

• To develop, enhance, market, sell or provide our products or services, or those of companies with which we have a commercial relationship;
• To issue invoices, administer accounts, collect and process payments;
• To personalize the service we provide to you, tailor your experience to your interests and make more appropriate recommendations;
• To send you e-mails, e-newsletters, personalized offers via direct messaging or other communications about our products and services, if you have subscribed to receive this information; 
• To process and track your transactions and to send you information about our and our affiliates’, vendors’ and business partners’ products and services and other information and materials that may be of interest to you;
• To evaluate credit standing and to match credit bureau or credit reporting agency information; to investigate, detect and protect ourselves and other third parties against error, negligence, breach of contract, fraud, theft and other illegal activities.
• To audit compliance with our policies and contractual obligations;

As permitted by, and to comply with, any legal or regulatory requirements or provisions; or for any other purpose to which you consent.

DISCLOSURE OF YOUR INFORMATION

From time to time, we may disclose your Personal Information as follows:

• We provide the Personal Information with vendors/service providers to make and complete the purchase and deliver the product.
• We may also disclose your information to our affiliates and non-affiliated business partners for their use both on our behalf and for their own business purposes. For example, our affiliates and business partners may use such information to send you information about their products, services, other information, and materials that may be of interest to you.
• We may use and share the User information with reliable and reputed third-party payment gateway to whom we are associated in order to ensure a swift and comfortable payment mechanism for the User. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information and your credit/debit card details will be handled by these providers. Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. 
• To organizations that perform services for or on behalf of Pongalbasket.com, for example to provide customer service, deliver documents, deliver the food products, process credit cards, for research, marketing, data processing, to measure the use of our website, to facilitate usage by a Visitor, etc..  
• To protect ourselves against liability or prevent fraudulent activity; or where it is necessary to permit us to pursue available remedies or limit any damages that we may sustain. 
• We cooperate with law enforcement inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud, and other rights. We can (and you authorize us to) disclose any information about you to law enforcement and other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us or you to legal liability.

Due to the existing regulatory environment, we cannot ensure that all of your personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting and foregoing), we may be forced to disclose information to the government, law enforcement agencies or third parties. Under certain circumstances, third parties may unlawfully intercept or access transmissions or members may abuse or misuse your information that they collect from our Websites. Therefore, we do not promise, and you should not expect, that your personally identifiable information or private communications would always remain private.

ACCESSING, REVIEWING AND CHANGING YOUR PROFILE

Following registration, you can review and change the information you submitted during registration. If you change any information we may keep track of your old information. You can change your registration information such as: name, address, city, state, zip code, country, phone number, and profile. To remove your profile so that others cannot view it, contact our customer support team.

We will retain in our files information you have requested to remove for certain circumstances, such as to resolve disputes, troubleshoot problems and enforce our terms and conditions. Further, such prior information is never completely removed from our databases due to technical and legal constraints, including stored 'back up' systems. Therefore, you should not expect that all of your personally identifiable information will be completely removed from our databases in response to your requests.

DISCLAIMER

We cannot ensure that all of your private communications and other personal information will never be disclosed in ways not otherwise described in this Privacy Policy. Therefore, although we are committed to protecting your privacy, we do not promise, and you should not expect, that your personal information will always remain private. You acknowledge that the transmission of information over the internet is inherently insecure, As a user of the website, you understand and agree that you assume all responsibility and risk for your use of the website, the internet generally, and the documents you post or access and for your conduct on and off the website.

We reserve the right to change the Terms and Privacy Policy from time to time as seen fit, without any intimation to you, and your continued use of the site will signify your acceptance of any amendment to these terms. You are therefore advised to re-read the Terms of Service on a regular basis. Should it be that you do not accept any of the modifications or amendments to the Terms, you should terminate your use of this website and the products and services offered through it with immediate effect

If you have any questions or concerns regarding this privacy policy, you should contact our Customer Support.